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Case Study

IT Refresh – 50,000 Users Worldwide

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Real-World Hybrid Success Story: IT Refresh for 50,000 Users Worldwide

When a global enterprise with over 50,000 users needed to refresh its IT infrastructure across multiple sites, the internal team faced a familiar challenge – limited capacity and the risk of disruption.

They partnered with Maintech to execute a large-scale, time-critical rollout using a hybrid model that combined in-house oversight with Maintech’s global reach.

Key Outcome 1

Swift Restoration

Round-the-clock response drastically reduced downtime.

Key Outcome 2

Operational Stability

Critical services remained available throughout
the refresh.

Key Outcome 3

Long-Term Reliability

Continued monitoring ensured seamless post-project performance.

Key Deliverables of the Project

Rapid On-Site Deployment

Across multiple facilities, ensuring hardware installations and system transitions were executed efficiently and according to schedule.

24/7 Monitoring and Recovery Efforts

To minimize downtime, with continuous oversight during critical phases of the rollout to prevent service interruptions.

Ongoing Stability and Post-Refresh Support

Support to ensure long-term operational continuity, including proactive monitoring and rapid response to any emerging issues.

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